Policies & Warranty

All client information and data is strictly kept confidential, except where prohibited by law. You authorize Fast PC Technical Services affiliates to perform the work to be done with the necessary materials. You also acknowledge any computer not picked up, after services are completed, after 30 days, will accrue a $5 per day storage fee. After 90 days the computer will be donated. Fast PC Technical Services and affiliates are not responsible for loss or damage in case of fire, theft or any other cause beyond our control. We warranty our labor for a period of 10 days. However, we do not make any guarantees for software issues including, but not limited to: infections (malware, viruses, trojans, etc.) and software you install afterwards. It is your responsibility for keeping your data backed up and your software up-to-date. Under no circumstances are we liable for loss of data. Fast PC Technical Services are not responsible for previously existing hardware damages or damages that occur during or after our repairs. All hardware, which needs to be installed, must be purchased by you and is required to be brand new. We will not install used hardware without the customer’s express agreement that this warranty will be voided. This agreement must be signed on-site prior to performance of any and all work. Warranties on any hardware or software installed by us is subject to the warranty offered by the store where purchased or manufacturer’s warranty, as applicable. We do not warranty hardware, nor software of any kind. Charges not paid after 30 days will be assessed a $15 late fee and will begin accruing 10% interest per annum. Funds for parts are to be paid before work is finished.

 

*The certifications from CompTIA are a measure of proficiency in the field of computer repair. A+ certification means that you possess the technical skills and knowledge that are important to work as a qualified computer repair technician.

**Dell DCSE Certification means you possess the technical skills and knowledge required by Dell to work as a qualified Dell computer repair technician.